Terms and conditions Indiestadpas

Read the general terms and conditions for the Indiestadpas here. The pass gives access to selected Indiestad concerts at Paradiso and other affiliated venues. These terms and conditions are in addition to the Paradiso visitor terms and conditions, which you can read here.

The Indiestadpas is an initiative of Paradiso. The pass is personal, linked to your My Paradiso account, and non-transferable. The pass can be issued digitally or, if you have opted for this, physically. Upon arrival at an Indiestad concert, your barcode will be scanned as proof of admission, provided you have registered for the concert in advance.

There are two types of Indiestad membership: Basic and Complete.

• Basic membership: €50 per year.
• Complete membership: €10 per month or €100 per year.

To attend a concert with your Indiestadpas, register in advance via the registration link on the program page of www.indiestad.nl. You can register as long as there are places available. Once the maximum number of registrations has been reached, the registration option will automatically disappear. Your pass will be scanned at the door, just like a regular ticket. You will not be admitted without a valid registration or pass. All concerts that you can attend with your Indiestadpas are also subject to Paradiso's visitor conditions and house rules. You can find these here.

When you become a member, you authorize Paradiso to automatically collect the subscription fee. If this is not immediately successful, Paradiso will try again. If the payment is still unsuccessful, you will receive a message requesting you to transfer the amount within ten days. After the first year, you can cancel your annual membership on a monthly basis, with one month's notice. A monthly subscription can be canceled on a monthly basis after the first three months, also with one month's notice. You can cancel by sending an email to [email protected].

Have you lost your printed Indiestadpas or has it been stolen? You can request a new one for €7. To do so, send an email to [email protected]. In the meantime, you can continue to log in and use the digital pass, so you can still access the concerts. If your subscription is still active, your replacement printed pass will remain valid for the remaining period.

Paradiso reserves the right to confiscate an Indiestadpas if the cardholder:

• Has provided Paradiso with incorrect information;
• Has committed fraud in the use of the Indiestadpas;
• Does not comply with the visitor conditions of the location visited.

It is not possible to change your subscription type or payment term during the term of your subscription. If you want to switch, you can cancel your current subscription and take out a new one. If there is a change in the price of the subscription, Paradiso will always notify you well in advance, at least one month before the change takes effect.

Please ensure that your contact details are always up to date so that we can contact you about your membership. You can make changes yourself via your My Paradiso account. Paradiso processes members' personal data in accordance with the General Data Protection Regulation (GDPR) and Paradiso's privacy policy. We never share your data with third parties.

Paradiso makes every effort to deliver all announced concerts and subscription benefits. In case of force majeure (such as cancellations beyond our control), exceptions may be made. If something goes wrong, Paradiso's liability is limited to the amount you paid for your Indiestad subscription. Additional costs or damages are not covered.

Paradiso may amend these terms and conditions. If this occurs, we will notify you by email. If you do not agree with the amendment, you may cancel your subscription within one month.

If you have any problems or questions, please send an email to [email protected].

Our address is:
Paradiso, attn. Indiestadpas
Weteringschans 6-8
1017 SG Amsterdam
020-6264521